Pricing

Scales with conversations, not seats

One unit: weighted shopper messages per calendar month. No per-admin fees, no product limits.

AI chat + human chat on every plan — human quota is always 10× your AI quota

Free

$0/mo

AI chat / mo100
Human chat / mo1,000

Gracefully degrades past the cap

7-day chat history

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Starter

$9/mo

AI chat / mo1,000
Human chat / mo10,000

$0.012 per message overage

14-day chat history

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Most popular

Growth

$29/mo

AI chat / mo4,000
Human chat / mo40,000

$0.010 per message overage

30-day chat history + advanced analytics

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Scale

$79/mo

AI chat / mo12,000
Human chat / mo120,000

$0.008 per message overage

60-day chat history + advanced analytics

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Business

$199/mo

AI chat / mo35,000
Human chat / mo350,000

$0.006 per message overage

90-day chat history + advanced analytics

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Enterprise

Custom

AI chat / moCustom
Human chat / moCustom

Optional bring-your-own-key

180-day chat history + advanced analytics

Contact sales

Included on every plan

  • Unlimited products
  • Unlimited store admins
  • Human chat quota — always 10x your AI chat quota
  • Brand aliases & zero-result reports
  • Basic analytics dashboard
  • 14-day free trial on every paid plan

A standard reply counts as 1 message. A multi-item basket build counts as 3, since it costs more to compute — the weighting is always visible in your dashboard before it happens. Free-plan stores that hit their monthly cap keep working in a lighter-weight mode instead of being cut off, and see exactly why in the dashboard.